Users may register on the Website to become Members prior to the completion of any transaction on the Website.
Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.
The product weight mentioned on the website for jewellery and mounts may vary upon manufacture of the product. In case, the customer receives a product of lesser product weight than the value paid for, the Company will refund such differential amount to the Customer.
At the time of placing the order, the Member shall state the full name of the recipient as stated in his / her (receipient’s) given address. At the point of delivery the recipient shall collect the product, by furnishing courier company's rules and regulation.
The Member has the option to change the shipping address, before the product is actually shipped. In the event the Member wishes to change the shipping address, he / she has to log-in to his / her user account on the website and click on the "Change Shipping Address" button next to the shipping address and change the address. This "Change Shipping Address" icon will be active only till the order status changes to "Shipped".Once the order status changes "To Shipped" the "Change Shipping Address", link becomes inactive.
All Loose Diamonds (both investment and retail) and diamonds that are set in Jewellery will be accompanied by individual certificates. The certificate will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.
The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewellery will be certified either by an independent third party certifying authority or by Mayuri jewellers.com depending on the value of the Jewellery.
*Any dispute will be considered to Varanasi Juridiction Only.